Child & Family FAQs

Does my child need to complete a gradual entry process?

Yes, all children must complete a gradual entry process. The supervisor of the program will create the schedule and share it with you. The gradual entry process typically takes place in the first week of the month that your child begins. If space permits, it may be arranged to complete the process the week before. For an early gradual entry, additional fees will be charged.

When can I put my child's name on the wait list?

September 12, 2018

We are currently not accepting any new applications onto our PCSS Child Care Wait List. We will update this page when it re-opens. In the meantime, for further information about the wait list, please click here: PCSS Waitlist FAQ

We understand that seeking high quality child care for your children is extremely important and can be stressful. A very good resource to help in your search for child care is North Shore Community Resources’ Child Care Resource & Referral Page

How long is the wait list? How long can I expect to wait for a space? Is the list numbered?

The wait for an available space in any of our programs varies greatly.  The longest wait is for children under three and this wait can be anywhere from one to three years.  Our waitlist is not numbereed for a variety of reasons.  Spaces are filled in our infant and toddler program according to birth month, birth year and gender.  We offer full-time and part-time spaces, and what we have to offer may match what a family is looking for (i.e. there may be a Monday/Tuesday space available, but the family whose child fits the other criteria only needs Thursday/Fridays).  For these reasons, it is not possible to number the list.

What can I expect in a group care setting?

Choosing a child care program is a very important decision for any family.  While some families choose an in-home caregiver, such as a nanny, or a small at-home daycare, other families choose group care programs.  Staff are partners with parents in caring for their child.  A child enrolled full-time can spend 50+ hours a week with the staff in the program.  It is important for parents to familiarize themselves with certain positives and realities of group care.

  • For children under three years, there is a ratio of one staff to four children.  Not all parents are prepared for their child to share the attention of their caregiver.
  • Children who attend group care programs (both small and large programs) will seem to get sick more often.  Children spending time together pass along colds, flu’s and other nuisances, such as lice, quite often.  Toys and furniture are sanitized daily and weekly respectively; furniture such as tables are sanitized many times a day.  For sanitization, our program uses ‘Virox 5’, which is a broad spectrum sanitizer.  This disinfectant is a virucidal and bactericidal agent and is manufactured for use in health care, institutional facilities and food processing establishments.
  • Children in our programs spend much time outdoors and it surprises some parents that children play outdoors regardless of the weather.  Children in our programs will play outside in the sun, the rain and the snow.  Parents are required to provide their child with appropriate clothes for the weather.  In our programs, children play in the sprinkler on hot days and sit in mud puddles on rainy days.  Parents should be prepared to pick up a wet/and or dirty child at the end of the day.
  • Children participating in group care situations benefit from opportunities for relationship building with a variety of adults and children.  Group centres are large and fun places to learn and experiment.  Children in group centres have opportunities for building life and social skills each day they attend.  Children who attend group centres find the transition to kindergarten easier than those who don’t. They have had experience being in a group, learning routines and moving through daily transitions.
What are the hours of day care at Parkgate Child & Family Centre?

Infant/Toddler program: 8:00am – 5:00pm
3-5 Group Care: 7:30am – 5:00pm
School Age Care: 7:30am – 6:00pm
My First Preschool: 9:30 – 11:30am Mon/Wed or Tues/Thurs