Youth FAQs

Preteen Dance FAQs

Parkgate Society has been programming preteen dances at Parkgate Community Centre since 2007. While the popularity of these dances has increased over the years the goal of creating a safe, fun, positive environment still remains our goal. We are proud to offer several of these dances each year as it allows us to bring together, connect, and build memories with preteens.

1. How many preteens come to these dances?

We accommodate up to 550 grade 6 and grade 7 students at these dances. This number has been determined as safe and manageable and was arrived at with consultation of staff members, the fire department, our insurance company, and youth themselves.

2. How soon before the dance should I purchase my ticket?

We recommend the sooner the better. Even purchasing all tickets for the season on registration day is a great way to ensure you don’t miss out on any preteen dances.

3. I have purchased a ticket to the dance and now I can no longer attend the dance?

We know things change and stuff comes up. We follow the North Vancouver Recreation Commission and Culture refund policy, which is “you’ll receive a full refund if you request to withdraw from a program or day camp more than seven days before the scheduled start date”. Medical reasons can be accommodated.

4. Can I transfer my ticket to a friend?

No. To keep the process fair to all individuals we keep a waitlist once a dance sells out. As spaces become available we phone those on the waitlist. Phoned waitlist individuals are given 24 hours to claim the ticket. If spaces open up less then 24 hours before the dance only 4 hours of call back time is given.

5. How many staff are there at the dances and who are they?

We maintain a minimum ratio of one dance crew member for each twenty participants. The dance crew is made up of the Parkgate Youth Services team along with staff from Parkgate’s Child Care department. Volunteers are also huge contributors to the preteen dances. Typically these volunteers are grade 11 and 12 students who are great at peer mentoring. Each member of the dance crew (whether staff or volunteer) has passed a criminal record check, and several staff members trained in first aid are present during the event. In addition to the dance crew, Genesis Security provides licensed, professional security personnel.

6. How loud is the music at the Preteen Dances?

We do a decibel level check every half hour at the dance totaling a minimum of 6 throughout the dance to ensure that music is in safe range for dancers. 88 dBA is our targeted decibel level. This number has been determined in accordance to Section 139 of the Regulation for Industrial Establishments (Reg. 851), which is outlined as an individual’s maximum daily levels of noise exposure in a 4 hour period. Ear plugs are available upon request for dance participants through dance crew staff.

7. What type of music is played at these dances? Is it appropriate?

Our DJs have been instructed to make sure the music reflects our goals of creating a fun, positive environment. We play the latest top 40 hits, but also field requests directly from the youth along with including some fun retro dance songs. All music played is clean/radio versions, so they are free of profanity.

8. What activities occur at the dances?

We work hard to make the dances a welcoming environment for all. We understand that each preteen is different. Some personalities may gravitate to our dance crew lead dance offs, limbo contests, etc; whereas others may appreciate non-dance activities with smaller crowds, such as karaoke or games of pictionary/hangman.

9. Where does the profit from the Parkgate Preteen Dance go?

While the aim of these preteen dances is to engage and socialize youth, any profit generated after the cost of running the dance is redistributed back to support Parkgate Society’s Youth Services programs. These low cost/no cost programs include weekly preteen/teen drop-ins, skate park BBQs, and the one to one crisis support we offer youth in the Mount Seymour/Deep Cove area.

10. I can’t make the dance for 7pm, what do I do?

No problem, you have until 8:00pm in check-in/redeem your dance ticket in the main entrance. After 8:00pm we take down the check-in tables and focus our attention on supervising and interacting with the preteens.  Check-in after 8:00pm will occur by visiting the “office area” in Parkgate’s main entrance. Sorry after 9:30pm access will be denied.

11. Are there ins and outs at the dance?

There are no ins and outs at the dance. We do have a concession area for refreshments and have several other rooms of activity if a dance goer needs a break from the dance floor area. If a participant wants to leave before 9:30pm we make vocal confirmation with an adult first to ensure there is a pick up plan arranged.

12. Attendee wants to leave before 9:30pm.

If dance goers want to leave prior to 9:30pm, we need to verbally communicate with an adult/guardian/older sibling/parent to ensure they have a ride or that they are allowed to leave the dance on their own. We will also check-in to ask why they are leaving, with the goal to confirm that their dance experience was okay.

13. Is there a safe place to leave valuables such as money, cell phones etc.??

We strongly discourage preteens from bringing valuables to the dance including cell phones, as it is easy to misplace or lose items. $5 spending money should be adequate to purchase from the concession stand. Backpacks and jackets can be left in the coat check room at no charge. There is a courtesy phone in the lobby and youth workers have access to phones for youth to use if needed (ie. arrange a ride or check-in). Any dance crew member can help your child find a phone.

14. Can I take photos / selfies at the dance?

Again we encourage youth not to bring valuables such as cell phones and cameras. We don’t allow photography at the dances as Parkgate Society policy requires consent when photography is occurring. If a staff member observes photography this will be taken very seriously and will result in us taking appropriate action including discussions, deleting photo(s), and ongoing picture taking could result in being asked to leave the dance. We do take photography seriously, but at the same time can’t guarantee that we are able to stop every photo emerging from the dance.

15. Is the dance a nut free environment?

No. If youth have an allergy they are reminded to check labels and concession staff can help them make appropriate choices. We only sell nut free items but can’t guarantee that the facility and dance is certified nut free.

16. Why do we require PerfectMind account/membership card/photo for the dances?

The PerfectMind membership is the way we verify a participant has a ticket. The attached photo to the PerfectMind account is how we confirm that is YOU checking in. Therefore, we ask that all dance goers bring a PerfectMind membership card and get a photo prior to dance to ensure the smoothest and quickest entry possible. It also helps us ensure that someone else who is claiming to be you doesn’t gain entry. PerfectMind also provides us with contact information in the event of an emergency. The PerfectMind membership card is free and can be obtained at any NVRC front desk.

17. What if I have lost my PerfectMind membership card for the dance?

Your card can be replaced for free at any NVRC front desk. Please keep in mind that if you don’t have your membership card or photo entry will take some time and will delay you getting into the dance.

If you do have further questions, concerns, or general feedback please feel free to call the Youth Services Supervisor at 604-783-8053.

What happens at the Youth Centre?

The Youth Centre at Parkgate Community Centre is a safe space for youth to chill. Free food is available at almost all drop-ins. Facilities include a large screen TV, Wii, PS3, pool table, foosball, air hockey, board games and access to a gymnasium with various sporting equipment. Drop-ins also feature movies, art and crafting materials, climbing wall opportunities and more. To see what is happening, check out the youth events calendar.

Who goes to the Youth Centre?

Youth from ages 11 to 18 are welcome to drop in to the Youth Centre during times listed on the Youth Centre page.  Note that preteens and teens have different drop-in times. Occasionally there are events for youth aged 19 to 24. Please check out the youth events calendar for more information.

Who can I talk to at the Youth Centre?

The Youth Centre is staffed by trained youth workers who can support you through an issue and/or direct you to other community resources.

Youth Services Supervisor: Dale Cheyne
Cell: 604-783-8053
[email protected]

Youth Centre Coordinator: Natasha
Cell: 604-783-5754
[email protected]

Youth Outreach Worker: Nic
[email protected]

Youth Outreach Worker: Shakila
Cell: 778-885-9583
[email protected]

Youth Outreach Worker: Erika
Cell: 778-882-2566
[email protected]

What makes the Youth Centre a safe place?

The Youth Services team, along with youth who frequent the Youth Centre, have developed three rights and three responsibilities for the centre.

Leisure FAQs

How do I register for a program?

Online: Register online with a Visa or Mastercard, and use your family Playcard account number and PIN to log into the site. These numbers can be found at the end of any receipt you have received from us. If you do not have this information, the Parkgate front desk staff will be happy to provide it to you.

By phone: to register by phone, you will need a credit card, and your family Playcard account number and PIN to register.

  • Call Customer Call Centre at 604-987-7529, Monday to Friday from 8:30am-6:30pm, to register by speaking with a customer service representative.
  • Call 604-983-6350 to register at Parkgate Community Centre at the front desk.

In-person: Visit the Parkgate Community Centre during office hours for in-person registration:

Monday to Friday               6:15am – 9:15pm
Saturday and Sunday        8:15am – 5:15pm

You may also register in-person at any North Vancouver Community recCentre facility.

For more registration details, please visit our registration page.

Fitness FAQs

Where do I find a schedule for weekly drop-in fitness classes?

An updated schedule of the Parkgate weekly drop-in fitness classes is available for pick up at the Parkgate front desk. Alternatively, please visit our partner North Vancouver Recreation and Culture’s Fitness Classes page for current Drop-in Fitness Schedule.

Facility FAQs

What are the insurance requirements for rentals at Parkgate Community Centre?

Our insurance requirements for rentals…

What is the rentals cancellation policy?

Our rentals cancellation policy…

What if my event is a fundraiser?

For fundraising events, we require…

Is there anything I should know if I would like to serve food at my event?

If you are serving food…

Can I serve alcohol at my function?

If you are serving alcohol you are required to provide …

Can I advertise my event in the recreation facility I am renting at?

Groups renting Recreation Commission facilities shall be permitted to…

What is the Socan fee on my contract?

SOCAN is the Society of Composer, Authors and Music Publishers of Canada…

What is included in my rental?

Room rentals include…

Volunteer FAQs

How do I apply to volunteer?

1. Complete the online application form:
General Volunteer Application form
or Summer Volunteer Application form

2. The volunteer coordinator will contact you within 7 – 10 days to arrange a time to meet and see what might a best fit for you here at Parkgate.

3. Complete and sign all required forms
(hard copies are also available at the Parkgate Front Desk):

  1. Volunteer Criminal Record Check: required for all volunteers
  2. Volunteer Immunization Form: required for all Child Care and Day Camp volunteers. Also see Routine Adult Immunization Schedule
  3. Photograph Release Form: required for all volunteers
  4. Become a vital part of the Parkgate Community!

For complete details about how to volunteer please see our apply now page.

What volunteer opportunities are currently available?

For current volunteer positions please see our volunteer opportunities page.

Donate FAQs

How can I donate to Parkgate Community Services Society?

Please see our Ways to Donate page.

How is my donation to Parkgate Community Services Society used?

Parkgate Community Services Society is a not-for-profit society.  Please go to our Overview page for information about how your donation will benefit the community.

What is the Parkgate Community Legacy Fund?

Launched in 2008, this fund was established through the Vancity Community Legacy Foundation, to provide funding to programs, operations, initiatives and activities of Parkgate Community Services Society that are beyond the scope of the annual operating budget.  The Parkgate Community Legacy Fund is an enduring fund: only the interest which the fund accumulates will be disbursed.  Your ‘gift’ to the legacy fund will ‘endure’ and keep giving for years to come.

If I make a donation to PCSS will I receive a tax receipt?

All financial donations made to PCSS receive a tax receipt and are acknowledged at our Annual General Meeting.